Customer Experience Banker - Fairmont, WV

Serve as a financial concierge for walk-in customers in a branch environment, helping them achieve their financial goals. You’ll retain and grow consumer and business relationships by identifying needs, recommending deposit and banking products, processing transactions accurately, and balancing daily. The role also includes disciplined follow-up, outbound calling, and referral sourcing, plus educating customers and connecting them with other bank teams while following all operational, security, risk, and regulatory policies.