Customer Experience Banker - St. Clair

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, proactively identifying financial goals and recommending deposit and other banking products. Provide accurate transaction processing, daily balance, and consistently excellent service while retaining and growing consumer and business customer relationships. Use disciplined sales and follow-up practices, educate customers on deposit products, and refer customers to other bank areas, while adhering to all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker - St. Clair

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, proactively identifying financial goals and recommending deposit and other banking products. Provide accurate transaction processing, daily balance, and consistently excellent service while retaining and growing consumer and business customer relationships. Use disciplined sales and follow-up practices, educate customers on deposit products, and refer customers to other bank areas, while adhering to all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and help them achieve financial goals.
  • •Retain and grow consumer and business relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED and minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn