Call Center Representative
Qureos
Ohio, Pennsylvania
Workplace: RemoteFull timeUSD 29,000 - 42,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Organization","Multitasking","Empathy","Customer service","Professional telephone manner","Attention to detail","Independence"]Serve as the first point of contact for customers of an HVAC contractor, handling inbound and outbound calls with professionalism and empathy. Answer customer questions, resolve issues, and schedule service appointments for certified technicians. Maintain accurate customer records in the company database, follow up after services, and coordinate with the technical team to ensure smooth communication and escalations when needed.
