Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Customer service","Communication","Leadership","Organization","Problem-solving"]

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise and schedule waitstaff, train new team members, manage reservations and seating, and ensure dining areas stay clean and presentable. Handle guest inquiries, reservations, and complaints with tact, coordinate with kitchen and bar for timely service, manage cash handling and registers, and drive revenue through upselling and promotions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
3 days ago

Head Waiter (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise and schedule waitstaff, train new team members, manage reservations and seating, and ensure dining areas stay clean and presentable. Handle guest inquiries, reservations, and complaints with tact, coordinate with kitchen and bar for timely service, manage cash handling and registers, and drive revenue through upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance by assigning duties and ensuring service standards are met.
  • •Provide exceptional customer service, greet guests, assist with seating, and handle inquiries and complaints professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules and coordinate with kitchen and bar for accurate, timely delivery of food and drinks.
  • •Manage reservations and seating charts, ensure dining areas are clean, and handle cash register reconciliation.

Key Requirements

  • •Minimum 5 years working experience and 3 years relevant working experience.
  • •2 years of experience in GCC is a plus.
  • •Thorough understanding of the restaurant’s menu offerings, including ingredients and special dietary considerations.
  • •Excellent interpersonal and communication skills to handle guest inquiries and complaints effectively.
  • •Strong leadership and supervisory skills to oversee and motivate waitstaff.
Experience:5+ years
Education:Certification / Diploma
Skills:Customer serviceCommunicationLeadershipOrganizationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website