Amadeus

14 hours ago

Product Definition Analyst 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Analyze functional issues reported by customers and translate functional specifications into actionable solutions. Provide timely follow-up on technical and functional inquiries while using standard troubleshooting tools to diagnose production problems. Collaborate with customers and internal developers to elicit problem details, maintain agreed issue-analysis quality and rate, and help build new tools that speed up incident resolution.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Perform functional analysis of production issues raised by customers.
•Read functional specification documents and provide solutions based on analysis.
•Provide timely follow-up to customer queries on technical and functional issues.
•Analyze production issues using standard troubleshooting tools.
•Interact with customers and internal developers, and propose building tools to resolve customer incidents faster.

Pay and Benefits

Perks:Paid LeavePensionHealth Insurance

Key Requirements

•Good airline domain knowledge.
•Prior experience in the travel industry is a plus.
•Intermediate knowledge of one programming language such as C/C++, Java, Python, or SQL.
•Excellent IT skills using Microsoft Office tools (Excel, Outlook, Visio, PowerPoint, Word) and Confluence.
•Experience using debugging/troubleshooting tools to analyze problems and identify solutions.

Experience:Travel industryAirline domain

Skills:Customer focusCollaborationCommunicationTechnical writingOrganization

Tech Stack:C/C++JavaPythonSQLMicrosoft OfficeExcelOutlookVisioPowerPointWordConfluence

Company Brief

Amadeus

Provides technology solutions for the global travel industry, including reservation systems, distribution, airline IT, hospitality, and data-driven services to travel providers, agencies, and OTAs to manage bookings and operations.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Madrid, Spain

Founded: 1987

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Amadeus

14 hours ago

Product Definition Analyst 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Perform functional analysis of production issues raised by customers.
•Read functional specification documents and provide solutions based on analysis.
•Provide timely follow-up to customer queries on technical and functional issues.
•Analyze production issues using standard troubleshooting tools.
•Interact with customers and internal developers, and propose building tools to resolve customer incidents faster.

Pay and Benefits

Perks:Paid LeavePensionHealth Insurance

Key Requirements

•Good airline domain knowledge.
•Prior experience in the travel industry is a plus.
•Intermediate knowledge of one programming language such as C/C++, Java, Python, or SQL.
•Excellent IT skills using Microsoft Office tools (Excel, Outlook, Visio, PowerPoint, Word) and Confluence.
•Experience using debugging/troubleshooting tools to analyze problems and identify solutions.

Experience:Travel industryAirline domain

Skills:Customer focusCollaborationCommunicationTechnical writingOrganization

Tech Stack:C/C++JavaPythonSQLMicrosoft OfficeExcelOutlookVisioPowerPointWordConfluence

Company Brief

Amadeus

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Madrid, Spain

Founded: 1987

Website LinkedIn