Rental Coordinator

EquipmentShare
Atlanta
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the end-to-end equipment rental experience by responding to inbound leads, guiding customers through the rental process, and ensuring timely, accurate equipment selection using the company’s T3 technology. Build and maintain relationships with contractors and construction decision-makers, resolve customer inquiries and complaints, and develop sales strategies to grow market share while keeping customers fully satisfied and informed.

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FursaFursa
EquipmentShare
EquipmentShare
15 hours ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Coordinate the end-to-end equipment rental experience by responding to inbound leads, guiding customers through the rental process, and ensuring timely, accurate equipment selection using the company’s T3 technology. Build and maintain relationships with contractors and construction decision-makers, resolve customer inquiries and complaints, and develop sales strategies to grow market share while keeping customers fully satisfied and informed.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, and educate customers on how to save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers informed about additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kCompany MatchTool ReimbursementsGym MembershipWellness StipendPaid Volunteer

Key Requirements

  • •High school diploma (or equivalent).
  • •Strong ability to listen and solve customers’ problems.
  • •Proven ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced growing company and stay continuously educated on products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn