Process Support Engineer 製程工程師

Applied Materials
Kaohsiung
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: mastersSkills: ["Interpersonal skills","Communication skills","Troubleshooting","Root cause analysis","Data analysis"]

Provide high-visibility customer support for semiconductor manufacturing equipment throughout its lifecycle, including on-site installations, system diagnostics, service, and repair. Partner with customers and R&D teams to develop advanced process recipes, run hypothesis experiments and DOE, analyze data statistically, and compile findings. Troubleshoot complex issues, perform root cause analyses, resolve difficult process and product problems, and communicate with internal and customer stakeholders to build trust and achieve goals.

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FursaFursa
Applied Materials
Applied Materials
6 days ago

Process Support Engineer 製程工程師

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide high-visibility customer support for semiconductor manufacturing equipment throughout its lifecycle, including on-site installations, system diagnostics, service, and repair. Partner with customers and R&D teams to develop advanced process recipes, run hypothesis experiments and DOE, analyze data statistically, and compile findings. Troubleshoot complex issues, perform root cause analyses, resolve difficult process and product problems, and communicate with internal and customer stakeholders to build trust and achieve goals.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Graduate level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex systems and equipment.
  • •Work with customers to develop leading-edge processes for manufacturing advanced semiconductor chips.
  • •Create hypothesis experiments and design of experiments (DOE); analyze data with statistics and compile reports with high-level conclusions.
  • •Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and customers to achieve goals with a focus on building relationships and trust.

Key Requirements

  • •Master’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •Strong interpersonal and communication skills.
  • •Fluent in English and Mandarin.
  • •Ability to apply growing knowledge of company processes and customers to solve a range of problems.
  • •No prior industry experience required; open to 2026 graduates and recent grads.
Education:Master's in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field
Skills:Interpersonal skillsCommunication skillsTroubleshootingRoot cause analysisData analysis
Languages:EnglishMandarin
Tech Stack:Design of Experiments (DOE)StatisticsRoot Cause AnalysisChemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplant

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
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