2 days ago

Client Solutions Manager - Utilities - Global Business Solutions - Dubai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own post-sale relationships for advertisers in TikTok’s Global Business Solutions, driving revenue growth while delivering high-quality customer service. Serve as a solutions expert for businesses of all sizes, adapting recommendations and leading upsell conversations. Lead advertiser education on products and updates, define and oversee measurement strategies, and identify optimization opportunities. Troubleshoot escalations and consult with clients and agencies to improve performance on TikTok.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Energy & Utilities Operations

Seniority: Mid level

Key Responsibilities

•Manage and grow post-sale client relationships and advertiser revenue.
•Become an expert in TikTok solutions and adapt recommendations to client needs.
•Drive revenue through upsell conversations and educate clients on products and updates.
•Outline and oversee measurement strategies, tracking metrics and delivering results.
•Identify optimization opportunities and troubleshoot/escalate client issues in collaboration with teams.

Key Requirements

•5+ years of campaign management experience in mobile marketing with familiarity with relevant KPIs.
•Experience in account management and/or client services roles in digital marketing or ad tech.
•Experience with auction-based ad networks and performance advertising in complex, scaling environments.
•Strong analytical skills to generate data-driven insights and diagnose issues.
•Experience diagnosing and solving technical problems with product and engineering teams.

Experience:Mobile marketingDigital marketingAd techPerformance advertising

Skills:Client serviceRelationship buildingCommunicationAnalytical thinkingPrioritization

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Client Solutions Manager - Utilities - Global Business Solutions - Dubai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Energy & Utilities Operations

Seniority: Mid level

Key Responsibilities

•Manage and grow post-sale client relationships and advertiser revenue.
•Become an expert in TikTok solutions and adapt recommendations to client needs.
•Drive revenue through upsell conversations and educate clients on products and updates.
•Outline and oversee measurement strategies, tracking metrics and delivering results.
•Identify optimization opportunities and troubleshoot/escalate client issues in collaboration with teams.

Key Requirements

•5+ years of campaign management experience in mobile marketing with familiarity with relevant KPIs.
•Experience in account management and/or client services roles in digital marketing or ad tech.
•Experience with auction-based ad networks and performance advertising in complex, scaling environments.
•Strong analytical skills to generate data-driven insights and diagnose issues.
•Experience diagnosing and solving technical problems with product and engineering teams.

Experience:Mobile marketingDigital marketingAd techPerformance advertising

Skills:Client serviceRelationship buildingCommunicationAnalytical thinkingPrioritization

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn