Personal Banker Associate II - 26 Mile Van Dyke

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Relationship building","Customer service","Risk awareness","Professional communication","Ethics","Confidentiality","Goal orientation"]

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations across Operations and Sales & Service. In a sales-focused role, build customer relationships and develop new business by promoting deposits, loans, and fee-based services, using consultative sales and Financial Needs Assessment tools. Meet production goals, cross-sell to existing customers, support referral partnerships, and uphold risk, ethics, and confidentiality standards.

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Fifth Third Bancorp
Fifth Third Bancorp
10 hours ago

Personal Banker Associate II - 26 Mile Van Dyke

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Last checked: 10 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations across Operations and Sales & Service. In a sales-focused role, build customer relationships and develop new business by promoting deposits, loans, and fee-based services, using consultative sales and Financial Needs Assessment tools. Meet production goals, cross-sell to existing customers, support referral partnerships, and uphold risk, ethics, and confidentiality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify current and future needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
  • •Use CAMP and other approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Engage in outside sales and primarily cross-sell to existing customers through community events, presentations, and business calls as directed.
  • •Meet/exceed customer experience and production goals, guide CSRs on sales/referral processes, and manage loan activities from application through closing while following risk and confidentiality policies.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Preferred experience in the financial industry.
  • •Ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions to analyze credit and financial information.
  • •Ability to represent the bank professionally through appearance and verbal/written communication, and to maintain a working knowledge of retail policies and procedures.
Experience:Financial servicesConsumer bankingSmall business bankingMortgageRetail banking
Skills:Consultative sellingRelationship buildingCustomer serviceRisk awarenessProfessional communicationEthicsConfidentialityGoal orientation
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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