Lead Supervisor II

Tapestry
United States
Workplace: OnsitePart timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Team collaboration","Conflict resolution","Drive for results"]

Lead the store sales floor as a brand ambassador by driving sales targets and delivering an exceptional customer experience. Support company initiatives and day-to-day operations, create an inclusive customer-centric culture, and mentor the team on clienteling strategies. Monitor and analyze sales data to identify trends, recommend improvements, and execute forward-planned strategies for store goals and KPIs. Support recruiting, interviewing, training, performance feedback, and conflict resolution when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the store sales floor as a brand ambassador by driving sales targets and delivering an exceptional customer experience. Support company initiatives and day-to-day operations, create an inclusive customer-centric culture, and mentor the team on clienteling strategies. Monitor and analyze sales data to identify trends, recommend improvements, and execute forward-planned strategies for store goals and KPIs. Support recruiting, interviewing, training, performance feedback, and conflict resolution when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador that embodies Coach values and increases brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and provide feedback to improve performance; enforce company and store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Create and support a customer-centric culture and mentor the team on clienteling strategies.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Ability to lift and move at least 25 pounds regularly (up to 50 pounds occasionally) and maneuver the sales floor/stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusTeam collaborationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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