Sales Associate II

Tapestry
Ontario
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Interpersonal skills"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while leveraging mobile POS and social selling tools. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection. Source and follow up with new customers to close sales and achieve KPIs in a fast-paced luxury retail environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while leveraging mobile POS and social selling tools. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection. Source and follow up with new customers to close sales and achieve KPIs in a fast-paced luxury retail environment.
Location: Ontario
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Guide to Style and Service standards.
  • •Build lasting client relationships using personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and achieving personal/team KPIs.
  • •Use clienteling tools and mobile POS to capture data, encourage repeat purchases, and support omni-channel selling.
  • •Perform daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction processing, and maintaining stockroom/sales floor standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced retail environment.
  • •Social media savvy with experience in clienteling and data acquisition skills (including live-stream shopping/video demos preferred).
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor/stockroom (climb, bend, kneel).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyInterpersonal skills
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkieShort-form videoSocial selling platformsLive-stream shoppingVideo demos

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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