Sales Associate II

Deliver an elevated, personalized shopping experience for Coach clients, representing the brand as a front-line ambassador. Build client relationships through product expertise and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, including inventory processing, visual merchandising, and efficient transaction handling, while meeting individual and store KPIs.