People Operations Lead

Taptap Send
London
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 8+ yearsSkills: ["Communication","Stakeholder management","People leadership","Analytical thinking","Execution orientation"]

Lead a systems-minded People Operations function for a fast-growing cross-border fintech. Own the People Operations strategy and AI-enabled transformation across payroll, compensation, reporting, and operational workflows, targeting 80–90% automation. Build people data infrastructure and self-serve dashboards for workforce planning, manage compensation and role governance, and partner with Finance and Legal as a trusted advisor while developing and raising the bar for the team.

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FursaFursa
Taptap Send
Taptap Send
1 month ago

People Operations Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead a systems-minded People Operations function for a fast-growing cross-border fintech. Own the People Operations strategy and AI-enabled transformation across payroll, compensation, reporting, and operational workflows, targeting 80–90% automation. Build people data infrastructure and self-serve dashboards for workforce planning, manage compensation and role governance, and partner with Finance and Legal as a trusted advisor while developing and raising the bar for the team.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead, mentor, and develop the People Operations team, setting direction and execution bar as the function scales.
  • •Own the People Operations strategy and AI-enabled transformation agenda across payroll, compensation, reporting, and operational workflows to automate day-to-day processes.
  • •Build people data infrastructure and self-serve dashboards covering headcount, attrition, hiring pipeline, and compensation for workforce decision-making.
  • •Own compensation and role governance, including salary banding, benchmarking, and levelling frameworks as TTS scales.
  • •Act as a trusted advisor to senior leaders across Finance and Legal, and institutionalise goal-setting and management operations while maintaining the knowledge function.

Key Requirements

  • •8+ years in a high-performing, analytical environment with experience leading a function or team.
  • •Strategic, transformative mindset to rethink traditional processes and drive organizational change.
  • •Strong track record building systems and processes from scratch and owning them at scale.
  • •Highly analytical skills, comfortable building dashboards, working with data, and using metrics to drive decisions.
  • •Proven people leadership with excellent communication and stakeholder management skills across functions.
Experience:8+ yearsFintechCross-borderRemittanceStartup
Skills:CommunicationStakeholder managementPeople leadershipAnalytical thinkingExecution orientation
Tech Stack:AI

Company Brief

Taptap Send
Taptap Send is a digital remittance platform that enables fast, low-cost international money transfers to underserved corridors using mobile wallets and bank payouts, focused on improving financial access for migrants and their families.
Industry: Payments
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2018
WebsiteLinkedIn