Onsite operative-Gateshead and South Tyneside Councils

Provide onsite, first-line support for Canon MFD print fleets at client premises, ensuring timely consumables replenishment to reduce device downtime. Monitor and respond to automated alerts and notifications, perform initial diagnostics and basic troubleshooting, and manage consumable stock levels across designated sites. Serve as the site interface with local FM/IT teams, maintain governance and compliance via eMaintenance, and identify opportunities to improve services and drive additional account business.