Alfalaval

2 months ago

Technical Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead and execute advanced technical and application service, troubleshooting, and commissioning for heat product systems. Provide expertise and coaching in the product technology area, train graduated and senior service engineers, and participate in product- and service-training. Perform field input to development, assist with repair methods and technical instructions, and communicate effectively with sales to explain claims in English.

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Lead and execute advanced technical and application service, advanced troubleshooting, commissioning.
•Provide expertise and coaching in the product technology area concerned.
•Train Graduated Service Engineers and Senior Service Engineers during hands-on job.
•Participate in other specific product technology training programmes, where relevant.
•Technical support (including troubleshooting and failure investigations) – helpdesk & direct.

Key Requirements

•Heat Product skill; boiler knowledge included
•Marine engineer background with 3-5 years of experience
•Strong communication skills to handle customer claims and explain to sales
•Ability to prepare PPTs and presentations
•Fluent in English

Experience:3-5 yearsMarine engineeringBoilerHeat product

Skills:CommunicationEnglishTrainingPresentation

Languages:English

Tech Stack:Heat ProductBoiler

Company Brief

Alfalaval

Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Lund, Sweden

Founded: 1883

Website LinkedIn

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Alfalaval

2 months ago

Technical Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Lead and execute advanced technical and application service, advanced troubleshooting, commissioning.
•Provide expertise and coaching in the product technology area concerned.
•Train Graduated Service Engineers and Senior Service Engineers during hands-on job.
•Participate in other specific product technology training programmes, where relevant.
•Technical support (including troubleshooting and failure investigations) – helpdesk & direct.

Key Requirements

•Heat Product skill; boiler knowledge included
•Marine engineer background with 3-5 years of experience
•Strong communication skills to handle customer claims and explain to sales
•Ability to prepare PPTs and presentations
•Fluent in English

Experience:3-5 yearsMarine engineeringBoilerHeat product

Skills:CommunicationEnglishTrainingPresentation

Languages:English

Tech Stack:Heat ProductBoiler

Company Brief

Alfalaval

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Lund, Sweden

Founded: 1883

Website LinkedIn