Dimension Data

2 weeks ago

Managed Services Cross Technology Engineer (L3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Resolve complex technical incidents and manage high-priority tickets to maintain strong client service levels. Bring expertise in enterprise infrastructure and backup technologies, including NetApp FAS and Azure Backup, along with backup management tools. Work in a hybrid environment with a diverse global team, using strong communication and analytical skills while mentoring junior team members.

Location: Anywhere

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Resolve technical incidents and manage complex tickets to ensure high service levels for clients.
•Maintain service quality by handling enterprise infrastructure issues end-to-end.
•Support and troubleshoot backup environments using NetApp FAS and Azure Backup.
•Use backup management tools to operate and manage enterprise backups effectively.
•Mentor junior team members.

Key Requirements

•Minimum 5 years of experience in enterprise-class infrastructure.
•Strong background in NetApp FAS and Azure Backup.
•Experience with backup management tools for enterprise environments.
•Excellent communication and analytical skills to handle complex issues.
•Ability to mentor junior team members.

Experience:5+ yearsEnterprise infrastructure

Skills:CommunicationAnalytical skillsMentoring

Tech Stack:NetApp FASAzure Backup

Company Brief

Dimension Data

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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Dimension Data

2 weeks ago

Managed Services Cross Technology Engineer (L3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Resolve technical incidents and manage complex tickets to ensure high service levels for clients.
•Maintain service quality by handling enterprise infrastructure issues end-to-end.
•Support and troubleshoot backup environments using NetApp FAS and Azure Backup.
•Use backup management tools to operate and manage enterprise backups effectively.
•Mentor junior team members.

Key Requirements

•Minimum 5 years of experience in enterprise-class infrastructure.
•Strong background in NetApp FAS and Azure Backup.
•Experience with backup management tools for enterprise environments.
•Excellent communication and analytical skills to handle complex issues.
•Ability to mentor junior team members.

Experience:5+ yearsEnterprise infrastructure

Skills:CommunicationAnalytical skillsMentoring

Tech Stack:NetApp FASAzure Backup

Company Brief

Dimension Data

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn