Regional Operations Manager

Carvana
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsSkills: ["Leadership","Communication","Business acumen","Driving results","Process execution"]

Lead Carvana’s fixed operations performance across multiple service centers in the East region. Own regional P&L, throughput, labor efficiency, parts performance, and customer experience while driving consistent execution through site-level GMs. Analyze KPIs, close performance gaps, standardize SOP rollout with the Implementation & Training team, and balance capacity against demand across sites. Represent regional performance, risks, and investment needs to corporate leadership.

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FursaFursa
Carvana
Carvana
5 months ago

Regional Operations Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead Carvana’s fixed operations performance across multiple service centers in the East region. Own regional P&L, throughput, labor efficiency, parts performance, and customer experience while driving consistent execution through site-level GMs. Analyze KPIs, close performance gaps, standardize SOP rollout with the Implementation & Training team, and balance capacity against demand across sites. Represent regional performance, risks, and investment needs to corporate leadership.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own regional P&L, throughput, labor efficiency, parts performance, and customer experience across all sites in the region.
  • •Manage and develop store-level GMs across typically 3–4 sites and hold site leaders accountable to targets.
  • •Review site and regional KPIs, drive action plans for off-target performance, and close gaps at underperforming sites.
  • •Ensure consistent SOP execution across all sites and partner with the Implementation & Training team on rollout of new processes and tools.
  • •Run the regional operating cadence, including weekly action planning, weekly targets reviews, and monthly forecast and actuals review.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kWellness StipendStudent LoanVehicle DiscountsPet Benefits

Key Requirements

  • •7+ years of leadership experience in fixed operations with multi-site or regional responsibility.
  • •Proven track record managing P&L across multiple locations and exceeding OEM CSI, gross profit, and operational goals.
  • •Demonstrated success developing and managing site-level leaders.
  • •Strong knowledge of Stellantis systems, including DealerConnect, wiADVISOR, STAR Parts, and Mopar standards (preferred).
  • •Business acumen to manage regional P&L, budgets, and forecasts; willingness to travel regularly between sites within the region.
Experience:7+ yearsAutomotiveFixed operations
Skills:LeadershipCommunicationBusiness acumenDriving resultsProcess execution
Licenses:Driver’s license
Languages:English
Tech Stack:StellantisDealerConnectWiADVISORSTAR PartsMopar standardsOEM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn