Sr. Consultant, Technical Solutions

Visa
Atlanta, Virginia, Austin, Denver
Workplace: HybridFull timeUSD 127,300 - 216,100 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Ownership mindset","Collaboration","Adaptability","Problem-solving"]

Serve as a Senior Technical Solutions Consultant for Visa’s North America Client Services team, acting as the primary technical point of contact for clients launching Rewards and Loyalty products. You’ll maintain deep expertise in credit and Account Level Management, consult on implementations, troubleshoot complex data quality and interchange issues, and provide post-launch support. In a hybrid role with rotational on-call coverage, you’ll also drive performance monitoring, best-practice improvements, and technical documentation.

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Visa
Visa
1 day ago

Sr. Consultant, Technical Solutions

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Job Summary

Serve as a Senior Technical Solutions Consultant for Visa’s North America Client Services team, acting as the primary technical point of contact for clients launching Rewards and Loyalty products. You’ll maintain deep expertise in credit and Account Level Management, consult on implementations, troubleshoot complex data quality and interchange issues, and provide post-launch support. In a hybrid role with rotational on-call coverage, you’ll also drive performance monitoring, best-practice improvements, and technical documentation.
Location: Atlanta, Virginia, Austin, Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as primary technical point of contact for clients launching Visa Rewards and Loyalty products and services, addressing complex technical challenges.
  • •Maintain deep product knowledge in Credit (Consumer and Small Business), Account Level Management (ALM), and related offerings in the North America region.
  • •Consult with clients and internal partners to structure effective implementations and optimize performance.
  • •Manage and troubleshoot escalated data quality and interchange problems, partnering with Product, Operations, and client technical/business teams.
  • •Perform business analytics and performance monitoring for client initiatives and contribute to technical documentation and knowledge base improvements.
Travel: Low travel

Pay and Benefits

Salary: USD 127,300 - 216,100 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •8+ years of relevant work experience with a Bachelor Degree (or 5+ years with an Advanced Degree, or 2 years with a PhD).
  • •Excellent communication skills for conveying complex technical concepts to technical and non-technical stakeholders.
  • •Full professional proficiency in English.
  • •Proven experience leveraging Generative AI tools to enhance performance and drive process efficiencies.
  • •Extensive experience using project management methodology to plan, execute, and deliver projects successfully.
Experience:8+ yearsPaymentsFintechFinancial servicesInformation services
Education:Bachelor's
Skills:CommunicationOwnership mindsetCollaborationAdaptabilityProblem-solving
Languages:English
Tech Stack:Generative AIJSONRESTSOAPSharePointJIRADynamicsConfluence

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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