Business Development Representative (SMB Account Growth Focus)

Zaintech
Amman
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship-building","Problem-solving","Time-management"]

Drive revenue growth for a high-volume SMB portfolio by expanding existing accounts and pursuing upsell, cross-sell, and new business opportunities within ICT and digital solutions. Collaborate with Account Managers and Sales teams to accelerate pipeline, boost customer engagement, and identify opportunities across assigned markets, while maintaining CRM hygiene and meeting sales KPIs in a fast-paced environment.

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FursaFursa
Zaintech
Zaintech
3 months ago

Business Development Representative (SMB Account Growth Focus)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive revenue growth for a high-volume SMB portfolio by expanding existing accounts and pursuing upsell, cross-sell, and new business opportunities within ICT and digital solutions. Collaborate with Account Managers and Sales teams to accelerate pipeline, boost customer engagement, and identify opportunities across assigned markets, while maintaining CRM hygiene and meeting sales KPIs in a fast-paced environment.
Location: Amman
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Graduate level

Key Responsibilities

  • •Own and manage a portfolio of SMB accounts, focusing on Account growth, Customer retention, Upsell and cross-sell opportunities
  • •Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements
  • •Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions
  • •Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts
  • •Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities

Key Requirements

  • •2–4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles
  • •Experience within ICT, technology services, or digital solutions environments is preferred
  • •Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals
  • •Experience managing multiple accounts and short-cycle sales opportunities
  • •Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools
Experience:Information technologyIctDigital solutions
Education:Bachelor's
Skills:CommunicationNegotiationRelationship-buildingProblem-solvingTime-management
Languages:English
Tech Stack:Salesforce

Company Brief

Zaintech
Zaintech is the digital services and technology arm of Zain Group, delivering cloud, managed services, cybersecurity, contact center, and digital transformation solutions to enterprises and carriers across the Middle East and Africa.
Industry: Consulting
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Kuwait City, Kuwait
WebsiteLinkedIn