Revenue Operations Analyst 3

Adobe Systems
San Jose
Workplace: OnsiteFull timeUSD 63,800 - 151,950 annuallyFunction: Revenue Operations (RevOps)Skills: ["Stakeholder management","Prioritization","Data analysis","Process coordination","Customer focus"]

Own customer and deal provisioning workflows across Adobe’s Digital Marketing, Document Cloud, and Creative Cloud accounts. Review contracts for accurate fulfillment requests, implement provisioning guidelines, and manage SLA-based backlogs while coordinating normal and exception requests with cross-functional teams. Analyze and prioritize daily requests, maintain SharePoint databases and dashboards, and support transfer billing via billing ID remaps and ongoing billing tracking.

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Adobe Systems
Adobe Systems
1 day ago

Revenue Operations Analyst 3

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Last checked: 5 hours agoStatus: Live

Job Summary

Own customer and deal provisioning workflows across Adobe’s Digital Marketing, Document Cloud, and Creative Cloud accounts. Review contracts for accurate fulfillment requests, implement provisioning guidelines, and manage SLA-based backlogs while coordinating normal and exception requests with cross-functional teams. Analyze and prioritize daily requests, maintain SharePoint databases and dashboards, and support transfer billing via billing ID remaps and ongoing billing tracking.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Create and maintain customer accounts across Digital Marketing, Document Cloud, and Creative Cloud, including enabling features and access, and performing account upgrades/renewals, suspensions, and terminations.
  • •Review contracts to ensure fulfillment requests are accurate, supportable, and viable for provisioning.
  • •Develop and improve provisioning guidelines and work instructions to ensure designated requests are fulfilled correctly.
  • •Monitor daily requests, prioritize tasks, manage multiple requests, and complete work within Service Level Agreements while tracking and fulfilling backlog.
  • •Maintain SharePoint databases and internal dashboards, and support transfer billing by performing billing ID remaps and tracking billing changes.

Pay and Benefits

Salary: USD 63,800 - 151,950 annually

Key Requirements

Skills:Stakeholder managementPrioritizationData analysisProcess coordinationCustomer focus
Tech Stack:SharePoint

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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