Hermes

3 months ago

Assistant Manager, Beverly Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Assistant Manager at a luxury flagship boutique leads daily staff supervision, coaching, and sales execution in a fast-paced Hermès environment. Partners with Managing Director and Floor Director to drive sales, identify opportunities, manage client development via CRM, and ensure operations and HR processes run smoothly. Oversees staff performance, scheduling, training, and seasonal initiatives to maximize client experience and store profitability.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Daily supervision of staff (coaching, training and assisting in achieving sales objectives).
•Demonstrates active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Hermès spirit.
•Identify sales opportunities by weekly review of business by métier, tracking delivery and special orders; apply these opportunities with each sales specialist goals.
•Conduct monthly touch-base meetings and annual performance evaluations with Managing Director/Floor Director.
•Communicate CRM standards and maximize quality of client capture rate and detailed information according to Hermès standards.

Pay and Benefits

Perks:MedicalDentalVisionAnnual BonusDiscount

Key Requirements

•4+ years of retail management experience; prior experience in a luxury environment preferred.

Experience:4+ yearsRetailLuxury

Skills:CommunicationLeadershipTrainingTeamworkProblem-solving

Languages:English

Tech Stack:ExcelWordCegidE-timeCRM

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

3 months ago

Assistant Manager, Beverly Hills

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Daily supervision of staff (coaching, training and assisting in achieving sales objectives).
•Demonstrates active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Hermès spirit.
•Identify sales opportunities by weekly review of business by métier, tracking delivery and special orders; apply these opportunities with each sales specialist goals.
•Conduct monthly touch-base meetings and annual performance evaluations with Managing Director/Floor Director.
•Communicate CRM standards and maximize quality of client capture rate and detailed information according to Hermès standards.

Pay and Benefits

Perks:MedicalDentalVisionAnnual BonusDiscount

Key Requirements

•4+ years of retail management experience; prior experience in a luxury environment preferred.

Experience:4+ yearsRetailLuxury

Skills:CommunicationLeadershipTrainingTeamworkProblem-solving

Languages:English

Tech Stack:ExcelWordCegidE-timeCRM

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn