Matillion Support

NTT
Hyderabad
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Debugging","Continuous improvement","Problem management","Verbal communication","Written communication","Cross-skilling","Service delivery"]

Provide support for Matillion in a 24/7 environment, handling incidents and service requests, monitoring workflows, and applying fixes. Work on enhancements and developments of workflow processes, while delivering services that meet SLAs. Use strong debugging skills and a continuous improvement mindset to support problem management, including cross-skilling to create backups and ensuring coverage for priority (P1/P2) issues. Collaborate through clear verbal and written communication.

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FursaFursa
NTT
NTT
1 week ago

Matillion Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide support for Matillion in a 24/7 environment, handling incidents and service requests, monitoring workflows, and applying fixes. Work on enhancements and developments of workflow processes, while delivering services that meet SLAs. Use strong debugging skills and a continuous improvement mindset to support problem management, including cross-skilling to create backups and ensuring coverage for priority (P1/P2) issues. Collaborate through clear verbal and written communication.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Work on incidents and service requests for Matillion.
  • •Perform job monitoring and apply fixes.
  • •Build enhancements and develop workflows.
  • •Deliver support services to meet SLAs.
  • •Contribute to backups and provide coverage for priority (P1/P2) issues in a 24/7 support environment.

Key Requirements

  • •5+ years of experience working in Matillion.
  • •Experience developing features for enterprise-level data warehouses and familiarity with data warehousing concepts.
  • •Good debugging skills and the ability to deliver support services that meet SLAs.
  • •A continuous improvement mindset focused on identifying areas for problem management.
  • •Experience cross-skilling to create backups and providing coverage in a 24/7 support environment for priority (P1/P2) issues.
Experience:5+ yearsData warehousing24/7 support
Skills:DebuggingContinuous improvementProblem managementVerbal communicationWritten communicationCross-skillingService delivery
Tech Stack:Matillion

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn