18 hours ago

Operations Associate, TaxJar Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Troubleshoot and resolve external user issues for TaxJar within Stripe’s support operations. Analyze internal processes to scale operations and improve user experience, and partner with other teams to support new product messaging and features. Learn how Stripe operates end-to-end, gain insight into how thousands of businesses scale on Stripe, and help build a new team and operational culture from the ground up.

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Troubleshoot and resolve external user issues.
•Analyze and improve processes to scale operations and enhance user experience.
•Collaborate with other teams to improve product offerings and messaging for new features.
•Learn how thousands of businesses on Stripe scale and operate, gaining actionable insights.
•Partner with operations specialists or business process owners to run a critical workflow and help build a new team culture.

Key Requirements

•Maintain a user-first mindset and solve difficult problems for external users.
•Communicate effectively in both written and verbal forms.
•Apply analytical thinking and strong problem-solving skills.
•Learn and work with technical products, processes, and workflows.
•Work in an in-office environment with strong cross-team collaboration and prioritization.

Skills:CommunicationAnalytical thinkingProblem-solvingOrganizedCross-team collaborationSelf-starterProcess-oriented

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

18 hours ago

Operations Associate, TaxJar Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Troubleshoot and resolve external user issues.
•Analyze and improve processes to scale operations and enhance user experience.
•Collaborate with other teams to improve product offerings and messaging for new features.
•Learn how thousands of businesses on Stripe scale and operate, gaining actionable insights.
•Partner with operations specialists or business process owners to run a critical workflow and help build a new team culture.

Key Requirements

•Maintain a user-first mindset and solve difficult problems for external users.
•Communicate effectively in both written and verbal forms.
•Apply analytical thinking and strong problem-solving skills.
•Learn and work with technical products, processes, and workflows.
•Work in an in-office environment with strong cross-team collaboration and prioritization.

Skills:CommunicationAnalytical thinkingProblem-solvingOrganizedCross-team collaborationSelf-starterProcess-oriented

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor