Sales Associate III

Tapestry
Charlotte
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized shopping experience as a front-line ambassador of the Coach brand. Build lasting client relationships through styling, product expertise, and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador of the Coach brand. Build lasting client relationships through styling, product expertise, and fashion advice while driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising.
Location: Charlotte
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations to meet individual and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, ideally in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency.
  • •Comfort working in a fast-paced environment; ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver the sales floor/stockroom.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping/video demos and clienteling/data acquisition (preferred).
Experience:1+ yearsLuxury retailFashion retail
Skills:Customer focusDrive for resultsInterpersonal savvyDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSIPadLaptopMobile POSClienteling toolsSocial selling platformsShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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