Claims Facilitator (Raleigh, NC, US, 27601)

Erie Insurance Group
Raleigh
Workplace: OnsiteFull timeUSD 40,121 - 64,090Function: Insurance & ActuarialEducation: high_schoolSkills: ["Customer focus","Detail orientation","Information management skills","Decision quality","Collaboration"]

Set up and settle first-party automobile, third-party liability, and low-severity property claims within authority, contacting policyholders and claimants, verifying coverage, setting reserves, and issuing approved payments. Maintain regular review of pending claims, enter loss information into the claims system, and handle inquiries from policyholders, agents, insurance carriers, and other parties. This in-office role reports to Erie’s Cary, NC office with weekday daytime hours.

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Erie Insurance Group
Erie Insurance Group
3 days ago

Claims Facilitator (Raleigh, NC, US, 27601)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Set up and settle first-party automobile, third-party liability, and low-severity property claims within authority, contacting policyholders and claimants, verifying coverage, setting reserves, and issuing approved payments. Maintain regular review of pending claims, enter loss information into the claims system, and handle inquiries from policyholders, agents, insurance carriers, and other parties. This in-office role reports to Erie’s Cary, NC office with weekday daytime hours.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Process first-party automobile, third-party clear liability automobile, and low-severity property claims within authority, including contacting parties, verifying coverage, setting reserves, and issuing payments.
  • •Establish contact with all parties involved in the claim according to company expectations.
  • •Handle inquiries from policyholders, agents, insurance carriers, claimants, and others.
  • •Enter loss information into the claims system and prepare correspondence, forms, and related materials.
  • •Review pending claims/activities regularly and provide support for property claims during periods of heavy volume.

Pay and Benefits

Salary: USD 40,121 - 64,090
Perks:Health InsuranceDentalVisionPension401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma or GED plus one year of related claims handling, customer service, or clerical experience (or equivalent).
  • •Bachelor’s or Associate’s degree preferred.
  • •One year of related claims handling, customer service, or clerical experience required.
  • •Pursuit of general insurance education preferred.
  • •Obtain appropriate licenses as required by state within required timelines (45 days external / 90 days internal).
Experience:InsuranceClaims handlingCustomer serviceClerical
Education:High School
Skills:Customer focusDetail orientationInformation management skillsDecision qualityCollaboration
Licenses:Appropriate state-required licensing

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn