Stripe

5 months ago

Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

A senior-finance operations role focused on safeguarding customer funds within an EMI/CASP environment. You will perform daily reconciliations, manage exceptions with cross-functional partners, ensure audit-ready documentation, collaborate with banking partners, and drive automation and KPI reporting to reduce risk and manual effort.

Location: Luxembourg

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Sr. Manager level

Key Responsibilities

•Daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) / permitted safeguarding instruments; ensure timely sign-offs.
•Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners; document outcomes.
•Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready for audits.
•Work with banking partners and custodians to ensure statement availability, cut-off alignment, and operational robustness; support contingency procedures.
•Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows; develop operational KPIs and dashboards.

Key Requirements

•Bachelor’s degree in Finance, Accounting, Business, or a related field.
•5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles; EMI/PI and crypto experience is strongly preferred.
•Experience operating daily controls with tight deadlines and strong evidence discipline.
•Strong analytical skills and attention to detail; excellent Excel and data handling capabilities.
•Strong documentation and operational discipline; ability to manage incidents and escalate appropriately.

Experience:5+ yearsPaymentsFintechCryptoEMI

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadership

Languages:English

Tech Stack:Excel

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

5 months ago

Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Luxembourg

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Sr. Manager level

Key Responsibilities

•Daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) / permitted safeguarding instruments; ensure timely sign-offs.
•Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners; document outcomes.
•Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready for audits.
•Work with banking partners and custodians to ensure statement availability, cut-off alignment, and operational robustness; support contingency procedures.
•Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows; develop operational KPIs and dashboards.

Key Requirements

•Bachelor’s degree in Finance, Accounting, Business, or a related field.
•5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles; EMI/PI and crypto experience is strongly preferred.
•Experience operating daily controls with tight deadlines and strong evidence discipline.
•Strong analytical skills and attention to detail; excellent Excel and data handling capabilities.
•Strong documentation and operational discipline; ability to manage incidents and escalate appropriately.

Experience:5+ yearsPaymentsFintechCryptoEMI

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadership

Languages:English

Tech Stack:Excel

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor