Order Management Specialist

Synthesia
New York
Workplace: HybridFull timeFunction: Business OperationsExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Collaboration"]

Detail-oriented specialist managing the full order-to-cash workflow for a fast-growing SaaS company. You’ll process orders, manage subscriptions, support sales and finance, and drive process improvements to ensure accurate invoicing, renewals, and cross-functional collaboration.

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FursaFursa
Synthesia
Synthesia
4 months ago

Order Management Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Detail-oriented specialist managing the full order-to-cash workflow for a fast-growing SaaS company. You’ll process orders, manage subscriptions, support sales and finance, and drive process improvements to ensure accurate invoicing, renewals, and cross-functional collaboration.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Review and process orders received via Salesforce, verifying product configuration, pricing, discounts, contract terms, and customer data.
  • •Oversee deal close processes, maintain records, and ensure timely completion of milestones.
  • •Coordinate clean handoffs from sales to finance with proper documentation and approvals.
  • •Manage purchase order inquiries while upholding audit and compliance standards.
  • •Oversee provisioning settings to keep services running without disruption.

Pay and Benefits

Perks:Equity401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •Bachelor’s degree in Business Administration, Finance, Operations, or a related field.
Experience:2+ yearsSaaSEnterprise software
Education:Bachelor's
Skills:CommunicationProblem-solvingCollaboration
Languages:English
Tech Stack:SalesforceIroncladNetSuiteExcel

Company Brief

Synthesia
Provides an AI video generation platform that creates realistic synthetic presenters and video content from text, enabling enterprises to produce scalable training, marketing, and communications videos without cameras or actors.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
WebsiteLinkedIn