Senior Customer Engineer

Applied Materials
Ireland
Workplace: OnsiteFull timeEUR 48,000 - 66,000Function: Solutions Engineering & Sales EngineeringExperience: 4-7 yearsEducation: bachelorsSkills: ["Troubleshooting","Problem-solving","Communication","Customer-focused service","Mentoring"]

Serve as the direct customer liaison for installing, maintaining, and upgrading semiconductor manufacturing equipment. Use structured troubleshooting and root-cause analysis to diagnose complex issues and support uptime, productivity, and process stability. Coordinate install, startup, qualification, and ramp activities, collaborating with cross-functional teams. Perform preventative/corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while communicating with customers and mentoring junior engineers to drive continuous improvement.

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FursaFursa
Applied Materials
Applied Materials
4 days ago

Senior Customer Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as the direct customer liaison for installing, maintaining, and upgrading semiconductor manufacturing equipment. Use structured troubleshooting and root-cause analysis to diagnose complex issues and support uptime, productivity, and process stability. Coordinate install, startup, qualification, and ramp activities, collaborating with cross-functional teams. Perform preventative/corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while communicating with customers and mentoring junior engineers to drive continuous improvement.
Location: Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, qualify, and upgrade equipment within customer manufacturing facilities.
  • •Diagnose and resolve complex equipment issues using structured troubleshooting and root-cause approaches, escalating when required.
  • •Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate technical activities during install, startup, qualification, and ramp phases to maximize performance and uptime.
  • •Train, coach, and mentor junior Customer Engineers and build strong customer relationships through effective communication and responsiveness.
Travel: Low travel

Pay and Benefits

Salary: EUR 48,000 - 66,000

Key Requirements

  • •Associate degree, military technical training, trade certification, or equivalent technical experience.
  • •4-7 years of experience in the semiconductor industry or related capital equipment/advanced manufacturing/equipment support environment.
  • •Strong mechanical and technical aptitude with experience in pneumatics, hydraulics, vacuum systems, electronics, thermodynamics, or related technologies.
  • •Demonstrated troubleshooting and problem-solving experience in a customer-focused technical environment.
  • •Working knowledge of Microsoft Excel, Word, and PowerPoint; valid driver’s license and ability to obtain a passport if business travel is required.
Experience:4-7 yearsSemiconductor industryCapital equipmentAdvanced manufacturingEquipment support
Education:Bachelor's
Skills:TroubleshootingProblem-solvingCommunicationCustomer-focused serviceMentoring
Licenses:Valid driver's licence
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointHand toolsDiagnostic equipmentDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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