Networking Managed Services Engineer (L2)

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Planning","Client-centric communication"]

Maintain clients’ IT infrastructure in a managed services environment by monitoring systems and responding to technical incidents. Work to resolve issues and help keep services stable and reliable. Bring a networking-focused skill set, including experience with Pulse Secure SSL VPN and Palo Alto technologies. You’ll also need strong planning abilities and a client-centric communication style to coordinate effectively with stakeholders.

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Dimension Data
Dimension Data
2 months ago

Networking Managed Services Engineer (L2)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live

Job Summary

Maintain clients’ IT infrastructure in a managed services environment by monitoring systems and responding to technical incidents. Work to resolve issues and help keep services stable and reliable. Bring a networking-focused skill set, including experience with Pulse Secure SSL VPN and Palo Alto technologies. You’ll also need strong planning abilities and a client-centric communication style to coordinate effectively with stakeholders.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Monitor clients’ IT infrastructure systems for technical issues.
  • •Resolve technical incidents to support service continuity.
  • •Maintain and support clients’ infrastructure in a managed services context.
  • •Plan and coordinate incident response activities.
  • •Communicate with clients in a client-centric way.

Key Requirements

  • •Maintain clients’ IT infrastructure by monitoring and resolving technical incidents.
  • •Bachelor’s degree in IT or equivalent experience.
  • •Proficiency with networking technologies such as Pulse Secure SSL VPN.
  • •Proficiency with Palo Alto technologies.
  • •Strong planning and client-centric communication skills.
Education:Bachelor's in IT
Skills:PlanningClient-centric communication
Tech Stack:Pulse Secure SSL VPNPalo Alto

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn