Davies

21 hours ago

Operational Support Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Support the Legacy team by assisting the Business Unit Director/Deputy Business Unit Director with day-to-day operational administration. Manage onboarding setup in Tracker, internal distribution lists, and people change requests, plus maintain internal systems for holidays, absences, and allowed time dispensation. Use Power BI to deliver internal and client MI, run diary/meeting management, gatekeep the New Instruction inbox within SLAs, and help ensure accurate, timely reporting.

Location: Liverpool

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Set up new starters in Tracker and internal distribution lists for operational teams, and handle internal people change requests.
•Maintain internal systems for holidays requests, absences, and other allowed time dispensation.
•Use Power BI to complete monthly/quarterly internal MI requests and collect MI for new instructions and transferred files.
•Provide diary and meeting management for the Business Unit Director/Deputy Business Unit Director and other key operational stakeholders.
•Oversee/gatekeep the Legacy New Instruction inbox within SLAs, escalate to the BUD/DBUD as needed, and help ensure MI accuracy for monthly reporting.

Pay and Benefits

Perks:HolidayCash PlanPension ContributionGym MembershipCycle SchemeSeason Ticket

Key Requirements

•Minimum education of 5 GCSEs (grades 5 or above) or A-C (or equivalent).
•Able to use Excel and Office 365 documents; prior use of a case management system is desirable.
•Strong telephone and communication skills with people at all levels inside and outside the business.
•Ability to organise and prioritise tasks using initiative and remain calm under pressure.
•Maintain attention to detail when handling repetitive tasks, working effectively within the Keoghs Values framework.

Education:High School

Skills:CommunicationAttention to detailOrganizingPrioritizationResilienceTeamwork

Tech Stack:ExcelOffice 365Power BITrackerCase Management

Eligibility

Nationality:British National

Company Brief

Davies

Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Davies

21 hours ago

Operational Support Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Liverpool

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Set up new starters in Tracker and internal distribution lists for operational teams, and handle internal people change requests.
•Maintain internal systems for holidays requests, absences, and other allowed time dispensation.
•Use Power BI to complete monthly/quarterly internal MI requests and collect MI for new instructions and transferred files.
•Provide diary and meeting management for the Business Unit Director/Deputy Business Unit Director and other key operational stakeholders.
•Oversee/gatekeep the Legacy New Instruction inbox within SLAs, escalate to the BUD/DBUD as needed, and help ensure MI accuracy for monthly reporting.

Pay and Benefits

Perks:HolidayCash PlanPension ContributionGym MembershipCycle SchemeSeason Ticket

Key Requirements

•Minimum education of 5 GCSEs (grades 5 or above) or A-C (or equivalent).
•Able to use Excel and Office 365 documents; prior use of a case management system is desirable.
•Strong telephone and communication skills with people at all levels inside and outside the business.
•Ability to organise and prioritise tasks using initiative and remain calm under pressure.
•Maintain attention to detail when handling repetitive tasks, working effectively within the Keoghs Values framework.

Education:High School

Skills:CommunicationAttention to detailOrganizingPrioritizationResilienceTeamwork

Tech Stack:ExcelOffice 365Power BITrackerCase Management

Eligibility

Nationality:British National

Company Brief

Davies

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor