Associate, Content Onboarding

Delivery Hero
Dhaka
Workplace: OnsiteContractFunction: Content & Editorial (Writing/Editing)Skills: ["Communication","Quality checking","Project coordination","Partner guidance","Attention to detail"]

Onboard restaurants on the foodpanda platform by creating and updating accurate menus, including descriptions, pricing, and dish-level photos. Process menu change requests within defined SLAs, run menu-related improvement projects, and guide restaurant partners throughout onboarding. Perform regular quality checks to ensure menu accuracy and operational performance, using AI tools and strong tech skills; basic Excel and Google Sheets proficiency is required.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Associate, Content Onboarding

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Onboard restaurants on the foodpanda platform by creating and updating accurate menus, including descriptions, pricing, and dish-level photos. Process menu change requests within defined SLAs, run menu-related improvement projects, and guide restaurant partners throughout onboarding. Perform regular quality checks to ensure menu accuracy and operational performance, using AI tools and strong tech skills; basic Excel and Google Sheets proficiency is required.
Location: Dhaka
Workplace: Onsite
Employment Type: Contract
Job Function: Content & Editorial (Writing/Editing)
Seniority: Entry level

Key Responsibilities

  • •Onboard restaurants and create menus with accurate descriptions, pricing, and dish-level photos following SOP guidelines.
  • •Process and update restaurant menu change requests within defined SLA.
  • •Manage menu-related projects to improve the overall customer experience.
  • •Communicate with and guide restaurant partners through the onboarding process on the foodpanda platform.
  • •Conduct regular quality checks to ensure menu accuracy and strong operational performance.

Key Requirements

  • •Create and maintain restaurant menus with accurate descriptions, pricing, and dish-level photos aligned with SOP guidelines.
  • •Process and update restaurant menu change requests within defined SLAs.
  • •Basic proficiency in Excel and Google Sheets, including common formulas.
  • •Be comfortable using AI tools and have strong tech-savviness.
  • •Hands-on experience with Adobe Photoshop or Adobe Illustrator (or similar design tools) is a plus.
Skills:CommunicationQuality checkingProject coordinationPartner guidanceAttention to detail
Languages:English
Tech Stack:ExcelGoogle SheetsAI toolsAdobe PhotoshopAdobe Illustrator

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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