Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)

TikTok
San Jose
TemporaryUSD 70 - 120 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Customer communication","Prioritization","Self-motivation","Technical consulting","Stakeholder influence"]

Support TikTok advertisers with both pre- and post-sales implementation of Signals and API monetization products. Partner with sales and technical teams to scope and qualify integrations, lead discovery sessions on infrastructure and data flows, and guide client development via email, phone, and video. Ensure best-practice integration standards for measurement and attribution, log client interactions in tracking systems, and provide monthly reporting on adoption and outcomes across Signal, Lead Gen, and Commerce.

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FursaFursa
TikTok
TikTok
1 month ago

Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support TikTok advertisers with both pre- and post-sales implementation of Signals and API monetization products. Partner with sales and technical teams to scope and qualify integrations, lead discovery sessions on infrastructure and data flows, and guide client development via email, phone, and video. Ensure best-practice integration standards for measurement and attribution, log client interactions in tracking systems, and provide monthly reporting on adoption and outcomes across Signal, Lead Gen, and Commerce.
Location: San Jose
Employment Type: Temporary · 12 months
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Partner with sales teams to scope, qualify, and support Signals implementation for TikTok advertisers.
  • •Lead technical discovery sessions to understand infrastructure, data flows, and measurement objectives.
  • •Guide client-side development teams through technical implementation via email, phone, and video for TikTok Signal, Lead Gen, and Catalog products.
  • •Advise advertisers on best-practice integration standards to achieve optimal measurement and attribution.
  • •Log client interactions in internal tracking systems and provide monthly reports on client volume and outcomes (product adoption), staying current on product releases.

Pay and Benefits

Salary: USD 70 - 120 hourly

Key Requirements

  • •Professional fluency in Portuguese to communicate with stakeholders in LATAM regions.
  • •2+ years of experience in measurement and attribution related to digital advertising.
  • •Bachelor’s degree in Computer Science, Engineering, Data Science, or related field (or equivalent practical experience).
  • •Familiarity with digital advertising concepts, formats, and models, and experience using advertising platforms.
  • •Foundational understanding of attribution models, event tracking, and signal collection (e.g., pixels, server-side APIs) with customer-facing technical consulting experience.
Experience:2+ yearsDigital advertising
Education:Bachelor's
Skills:Customer communicationPrioritizationSelf-motivationTechnical consultingStakeholder influence
Languages:Portuguese
Tech Stack:SignalsAPILead GenCatalogPixelsServer-side APIsEvent trackingGoogle AnalyticsFirebaseAppsFlyerIOSAndroidShopifyBigCommerceSalesforceServer-side trackingConsent frameworks

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn