Selling and Service Assistant, Houston

Hermes
Texas
Workplace: OnsiteFull timeUSD 23 - 24 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Communication","Customer service","Multi-tasking","Detail oriented","Organizational skills"]

Support front- and back-of-house operations in a Hermès boutique by accurately processing point-of-sale transactions, handling receptions/CRM/SKUs, and maintaining after-sales service administration. Provide prompt, friendly customer service at the register, assist with wrapping and packaging, and support the sales team with merchandising, stockroom preparation, replenishment, and inventory preparation. Maintain accurate CRM purchase history and records while answering phones in a timely, service-focused manner.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Hermes
Hermes
3 days ago

Selling and Service Assistant, Houston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Support front- and back-of-house operations in a Hermès boutique by accurately processing point-of-sale transactions, handling receptions/CRM/SKUs, and maintaining after-sales service administration. Provide prompt, friendly customer service at the register, assist with wrapping and packaging, and support the sales team with merchandising, stockroom preparation, replenishment, and inventory preparation. Maintain accurate CRM purchase history and records while answering phones in a timely, service-focused manner.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Accurately record point-of-sale transactions, including sales, returns, repairs, and assistance with opening/closing procedures.
  • •Provide high levels of client service, including greeting, assisting with questions, and supporting wrapping and packaging at point of sale.
  • •Support sales operations by merchandising items, returning merchandise to the floor, retrieving stock, and preparing the stockroom.
  • •Organize and prioritize the workstation and selling floor by maintaining stocking levels and merchandising standards (straightening, filing, etc.).
  • •Support stockroom and after-sales needs including replenishment, tagging/ticketing, and logging repairs and contacting clients.

Pay and Benefits

Salary: USD 23 - 24 hourly
Perks:Health InsuranceDentalVisionLife InsurancePaid Leave401kPaid Parental

Key Requirements

  • •1+ year of retail experience, ideally in a luxury environment.
  • •Strong communication skills and a customer service orientation.
  • •Experience with POS and/or cash handling preferred.
  • •Ability to multi-task and be detail oriented with strong organizational skills.
  • •Proficiency with Microsoft Office and ability to handle difficult situations with composure.
Experience:1+ yearsRetail
Skills:CommunicationCustomer serviceMulti-taskingDetail orientedOrganizational skills
Tech Stack:POSCRMMicrosoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn