Head of Operations

Fever Up
Madrid
Workplace: HybridFull timeFunction: Business OperationsExperience: 7+ yearsSkills: ["Analytical skills","Organizational skills","Communication","Coaching","Stakeholder management"]

Lead and own an Operations team vertical, setting strategy, refining KPIs, and driving execution of complex cross-functional projects. Partner closely with senior management across teams and locations, analyze performance and processes on weekly/monthly/quarterly cadences, and implement short- and long-term solutions to scale and grow the vertical. Directly manage, coach, and mentor a multidisciplinary team to ensure individual and collective success.

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FursaFursa
Fever Up
Fever Up
1 month ago

Head of Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 years ago

Job Summary

Lead and own an Operations team vertical, setting strategy, refining KPIs, and driving execution of complex cross-functional projects. Partner closely with senior management across teams and locations, analyze performance and processes on weekly/monthly/quarterly cadences, and implement short- and long-term solutions to scale and grow the vertical. Directly manage, coach, and mentor a multidisciplinary team to ensure individual and collective success.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Lead one team vertical, including defining strategy, refining KPIs, managing a multidisciplinary team, and owning execution
  • •Maintain strong relationships with senior management across teams and locations
  • •Launch and scale complex projects in cross-functional teams with multiple workstreams
  • •Define and support vertical strategy and ensure project scalability
  • •Analyze business opportunities and performance metrics, then implement short- and long-term solutions

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalEquityGym MembershipRemote Work

Key Requirements

  • •7+ years in project management with a startup or consulting background
  • •Fluent English and Spanish
  • •Strong analytical and organizational skills with experience managing large teams
  • •Solution-focused mindset with an entrepreneurial approach to problem-solving
  • •Strong verbal and written communication, including building relationships with C-level executives
Experience:7+ yearsStartupConsulting
Skills:Analytical skillsOrganizational skillsCommunicationCoachingStakeholder management
Languages:EnglishSpanish

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn