Fashion Consultant - The Visitor - Airport

Chalhoub Group
Jeddah
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Relationship building","Data-driven mindset","Adherence to process","Initiative"]

Deliver exceptional guest experience while achieving individual and collective sales targets in-store. Support CRM/CX execution, drive client relationships through an omni-channel approach, and provide pre-buying product feedback. Use customer behavior data (top sellers and slow movers) to inform business reviews, promote loyalty programs and app offerings, and help run in-store marketing activations. Ensure VM guidelines, SOPs, click-and-collect SLAs, and accurate customer data capture are followed.

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Chalhoub Group
Chalhoub Group
1 day ago

Fashion Consultant - The Visitor - Airport

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Last checked: 10 hours agoStatus: Live

Job Summary

Deliver exceptional guest experience while achieving individual and collective sales targets in-store. Support CRM/CX execution, drive client relationships through an omni-channel approach, and provide pre-buying product feedback. Use customer behavior data (top sellers and slow movers) to inform business reviews, promote loyalty programs and app offerings, and help run in-store marketing activations. Ensure VM guidelines, SOPs, click-and-collect SLAs, and accurate customer data capture are followed.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support in-store implementation of CRM, CX, and key customer and people initiatives.
  • •Drive client relationships using an omni-channel approach and provide pre-buying product feedback.
  • •Collect customer behavior data (top sellers, slow movers) to support business reviews.
  • •Ensure VM guidelines, SOP compliance, click-and-collect SLAs, and proper customer data capture; promote loyalty program (MUSE) and app offerings.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •2 years of experience in retail, preferably fashion.
  • •Deliver individual and collective sales targets while providing exceptional guest experience.
  • •Support the implementation of CRM and CX initiatives in-store.
  • •Collect and use customer behavior data (top sellers and slow movers) for business reviews.
  • •Ensure adherence to VM guidelines and standard operating procedures (SOPs).
Experience:RetailFashion
Skills:Customer focusRelationship buildingData-driven mindsetAdherence to processInitiative
Tech Stack:CRMCXENPSLoyalty programMUSEClick and collectSLAs

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
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