Databricks

3 months ago

Sr. Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead cross-functional professional services engagements to accelerate value from the Databricks platform. You’ll partner with Sales, Field Engineering, Partners Support and Product teams to define, deliver, and follow up on engagements, manage scope and budgets, and ensure KPIs (CSAT, bookings, revenue) are met while articulating business value to customers.

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Engagement Manager role in the assigned area with accountability for meeting/exceeding Professional Services and Training KPIs.
•Collaborate with Sales early in the process to understand customer needs, their business, how success is defined, and ensure value delivery.
•Identify opportunities for new services by understanding potential use-cases and articulate business value for upsell or extension of services.
•Develop commercial models leveraging Databricks and Partner investment vehicles to address customer budget constraints for success.
•Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations.

Key Requirements

•Data and AI domain knowledge and experience working with customers to realise business value through to production implementations
•Proven experience in senior customer-facing roles that require influencing, validating, negotiating, understanding and execution
•Excellent customer-facing skills and the ability to communicate with and develop strong relationships at all levels including with senior executives
•Consistent track record of identifying customer needs and successfully implementing solutions
•Demonstrate strong leadership experience, the ability to enforce good project governance and drive delivery excellence

Experience:DataAiProfessional services

Skills:CommunicationLeadershipCustomer relationshipNegotiationProgram management

Languages:English

Tech Stack:DatabricksData Intelligence Platform

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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Databricks

3 months ago

Sr. Engagement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Lead the Engagement Manager role in the assigned area with accountability for meeting/exceeding Professional Services and Training KPIs.
•Collaborate with Sales early in the process to understand customer needs, their business, how success is defined, and ensure value delivery.
•Identify opportunities for new services by understanding potential use-cases and articulate business value for upsell or extension of services.
•Develop commercial models leveraging Databricks and Partner investment vehicles to address customer budget constraints for success.
•Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations.

Key Requirements

•Data and AI domain knowledge and experience working with customers to realise business value through to production implementations
•Proven experience in senior customer-facing roles that require influencing, validating, negotiating, understanding and execution
•Excellent customer-facing skills and the ability to communicate with and develop strong relationships at all levels including with senior executives
•Consistent track record of identifying customer needs and successfully implementing solutions
•Demonstrate strong leadership experience, the ability to enforce good project governance and drive delivery excellence

Experience:DataAiProfessional services

Skills:CommunicationLeadershipCustomer relationshipNegotiationProgram management

Languages:English

Tech Stack:DatabricksData Intelligence Platform

Company Brief

Databricks

Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn