Wise

2 months ago

Quality Assurance Team Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and grow Wise’s QA team focused on risk, compliance, AML investigations, SAR reporting, fraud, sanctions and KYC (EDD/CDD). Drive operational excellence, mentor staff, enhance QA frameworks, leverage data insights to deliver actionable improvements, and partner across functions to raise quality while maintaining speed in a fast-moving financial services environment.

Location: Tallinn

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Manager level

Key Responsibilities

•Lead by example and drive a customer focused and proactive risk & compliance management mindset across your team and the wider organisation. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning.
•Coach and develop a strong QA team. Conduct regular one on one coaching sessions and performance reviews. Deliver initiatives to help your team to grow their skills, behaviours, and competencies.
•Be accountable for your area of operations. Identify, propose and drive opportunities for improvements. Collaborate with central functions and other teams to increase automation and operational efficiency. Monitor team resource allocation and refine SOPs to scale and deliver quality QA.
•Be fully responsible for performance of your area. Drive KPIs and OKRs, ensure plans to meet targets, and develop future leaders.
•Take responsibility for the accuracy and validity of QA outcomes in AML Investigation, SAR Reporting, Fraud, KYC - EDD/CDD, leading RCA and guiding the RCA team.

Pay and Benefits

Salary: EUR 3,450 - 4,500 monthly

Key Requirements

•3+ years leading, coaching, and managing the performance of a technical or analytical team (5 to 20 employees) in a QA domain, driving operational excellence.
•Fluent in English (written and verbal) with clear communication of thoughts and recommendations.
•Delivery: proven project management skills to deliver a portfolio of projects and reviews on time and to a high standard.
•Self-development: committed to continuous leadership development and industry/trend analysis.
•Risk & Compliance expertise: ability to review and interpret policy to support and coach the team and make risk-based decisions.

Experience:3+ yearsFinancial servicesAMLKYCRisk management

Skills:LeadershipCommunicationStakeholder managementProblem-solvingCoaching

Languages:English

Tech Stack:Data analysisRoot cause analysisAutomationQARisk assessment

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Wise

2 months ago

Quality Assurance Team Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Tallinn

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Manager level

Key Responsibilities

•Lead by example and drive a customer focused and proactive risk & compliance management mindset across your team and the wider organisation. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning.
•Coach and develop a strong QA team. Conduct regular one on one coaching sessions and performance reviews. Deliver initiatives to help your team to grow their skills, behaviours, and competencies.
•Be accountable for your area of operations. Identify, propose and drive opportunities for improvements. Collaborate with central functions and other teams to increase automation and operational efficiency. Monitor team resource allocation and refine SOPs to scale and deliver quality QA.
•Be fully responsible for performance of your area. Drive KPIs and OKRs, ensure plans to meet targets, and develop future leaders.
•Take responsibility for the accuracy and validity of QA outcomes in AML Investigation, SAR Reporting, Fraud, KYC - EDD/CDD, leading RCA and guiding the RCA team.

Pay and Benefits

Salary: EUR 3,450 - 4,500 monthly

Key Requirements

•3+ years leading, coaching, and managing the performance of a technical or analytical team (5 to 20 employees) in a QA domain, driving operational excellence.
•Fluent in English (written and verbal) with clear communication of thoughts and recommendations.
•Delivery: proven project management skills to deliver a portfolio of projects and reviews on time and to a high standard.
•Self-development: committed to continuous leadership development and industry/trend analysis.
•Risk & Compliance expertise: ability to review and interpret policy to support and coach the team and make risk-based decisions.

Experience:3+ yearsFinancial servicesAMLKYCRisk management

Skills:LeadershipCommunicationStakeholder managementProblem-solvingCoaching

Languages:English

Tech Stack:Data analysisRoot cause analysisAutomationQARisk assessment

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor