Vapi

2 weeks ago

Solutions Engineer - NY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own the technical sales motion for enterprise voice-agent deployments: shadow enterprise calls, then lead technical discovery, demos, and POCs from first call through go-live. Build customer-specific demos and reusable technical artifacts, document integration patterns and objections, and partner with AEs to align account strategy. You’ll combine fluency across telephony, LLM orchestration, integrations, and contact center workflows to help customers get live.

Location: New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Learn the product and voice-agent architecture, shadow enterprise calls, and build fluency across telephony, LLM orchestration, integrations, and contact center workflows.
•Conduct technical discovery and deliver demos for active enterprise deals, partnering with AEs on account strategy.
•Build customer-specific demos and help design POCs for enterprise customers.
•Lead the technical path from first call through close and go-live for enterprise deals.
•Create reusable technical artifacts, document integration patterns and common objections, and feed product gaps back to engineering and product.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionMeal AllowanceCommuter BenefitsGym MembershipLearning Budget

Key Requirements

•4+ years in a technical customer-facing role such as pre-sales engineering, solutions architecture, or customer engineering.
•Can write code to build a working integration, read API responses, and debug issues without immediately pulling in an engineer.
•Experience with voice, telephony, or contact center infrastructure such as SIP, Twilio, Genesys, Five9, or similar systems.
•Comfort speaking with both engineers and executives, adjusting technical detail appropriately.
•Motivated by technical sales work including discovery, architecture, POCs, objection handling, and enabling customer go-live.

Experience:4+ yearsVoice AITelephonyContact center

Skills:Technical communicationDiscoveryArchitectureProblem-solvingObjection handling

Tech Stack:SIPTwilioGenesysFive9LLM orchestrationAPIsIntegrationsContact center workflows

Company Brief

Vapi

Provides AI-powered tools that help developers build, test, and document APIs using natural language and automation, simplifying integration and accelerating API development while offering SDK generation, mock servers, and team collaboration features.

Industry: Developer Tools

Website

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Vapi

2 weeks ago

Solutions Engineer - NY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Learn the product and voice-agent architecture, shadow enterprise calls, and build fluency across telephony, LLM orchestration, integrations, and contact center workflows.
•Conduct technical discovery and deliver demos for active enterprise deals, partnering with AEs on account strategy.
•Build customer-specific demos and help design POCs for enterprise customers.
•Lead the technical path from first call through close and go-live for enterprise deals.
•Create reusable technical artifacts, document integration patterns and common objections, and feed product gaps back to engineering and product.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionMeal AllowanceCommuter BenefitsGym MembershipLearning Budget

Key Requirements

•4+ years in a technical customer-facing role such as pre-sales engineering, solutions architecture, or customer engineering.
•Can write code to build a working integration, read API responses, and debug issues without immediately pulling in an engineer.
•Experience with voice, telephony, or contact center infrastructure such as SIP, Twilio, Genesys, Five9, or similar systems.
•Comfort speaking with both engineers and executives, adjusting technical detail appropriately.
•Motivated by technical sales work including discovery, architecture, POCs, objection handling, and enabling customer go-live.

Experience:4+ yearsVoice AITelephonyContact center

Skills:Technical communicationDiscoveryArchitectureProblem-solvingObjection handling

Tech Stack:SIPTwilioGenesysFive9LLM orchestrationAPIsIntegrationsContact center workflows

Company Brief

Vapi

Industry: Developer Tools

Website