Customer Experience Banker-Waterford, MI

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposit, loan, and other banking products. Provide accurate, efficient transaction processing and exemplary customer service while educating customers on bank products, services, and technology. Follow operational, security, risk, and regulatory policies and support growth through disciplined sales, follow-up, outbound calling, and referrals.