CarMax

4 weeks ago

Customer Specialist, Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Provide a customer-first experience as a Customer Specialist in Training, guiding customers through vehicle sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments and cosmetic inspections, manage inventory check-in and daily scanning, and handle paperwork and payment auditing. Coordinate service appointments and review repair order invoices for accurate billing while following CarMax Environmental, Health and Safety (EH&S) requirements in a clean, orderly work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through vehicle sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing while handling related administrative tasks.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills to represent CarMax and its products.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailCustomer focus

Licenses:Driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist, Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through vehicle sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing while handling related administrative tasks.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills to represent CarMax and its products.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailCustomer focus

Licenses:Driver’s license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website