Leasing Client-Collections Specialist

Fiserv
Georgia
Workplace: OnsiteFull timeFunction: Real Estate & Property ManagementExperience: 1+ yearsEducation: high_schoolSkills: []

Collect unpaid consumer debt in a call center environment through inbound/outbound dialing. Assign and track debt inventory against departmental targets, ensuring compliance with applicable regulations and internal standards. Use skip-tracing tools to obtain up-to-date customer information, provide daily account coverage until payment arrangements are made, and document every interaction in the collections system/database while multitasking across multiple platforms.

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FursaFursa
Fiserv
Fiserv
7 hours ago

Leasing Client-Collections Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Collect unpaid consumer debt in a call center environment through inbound/outbound dialing. Assign and track debt inventory against departmental targets, ensuring compliance with applicable regulations and internal standards. Use skip-tracing tools to obtain up-to-date customer information, provide daily account coverage until payment arrangements are made, and document every interaction in the collections system/database while multitasking across multiple platforms.
Location: Georgia
Workplace: Onsite
Employment Type: Full time
Job Function: Real Estate & Property Management
Seniority: Entry level

Key Responsibilities

  • •Collect unpaid consumer debt via inbound and outbound dialing in a call center environment.
  • •Assign consumer debt inventory and meet collection performance targets.
  • •Collect accounts while complying with applicable regulations and internal performance standards.
  • •Use skip-tracing tools to obtain current customer information.
  • •Document all discussions and actions in the collections system/database while multitasking across multiple systems.

Pay and Benefits

Perks:Paid HolidaysHealth InsuranceDentalVisionLife InsuranceDisability InsuranceTuition AssistancePaid ParentalMilitary LeaveRetirement

Key Requirements

  • •Minimum 1 year of collections and/or customer service experience.
  • •Prior experience working in a call center.
  • •Commercial collections (B2B) experience.
  • •Knowledge of applicable regulations and the ability to collect in compliance.
  • •Demonstrated skip-tracing skills and ability to locate up-to-date customer information.
Experience:1+ years
Education:High School

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn