Dyson

1 month ago

Sales and Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Diagnose, troubleshoot, and repair Dyson consumer electronics onsite at the King of Prussia Service Center. Provide expert product information, upsell Dyson services, and deliver exceptional customer service while coordinating with the service and sales teams to input orders and report on activity.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Diagnose, troubleshoot and repair Dyson products in person at the service center.
•Promote cross-selling opportunities and services to customers by communicating information on other Dyson products.
•Provide excellent customer service to ensure a positive in-store experience.
•Input customer sales information into Dyson systems to properly process orders.
•Submit daily/weekly reports of products and customers serviced and other reporting as necessary

Pay and Benefits

Perks:Health InsuranceVisionDental401kLife InsuranceDisability

Key Requirements

•High School Diploma or equivalent
•Experience in a customer service and sales related position
•Experience using and learning about consumer electronics, especially Dyson products
•Aptitude for acquiring skills in technical repairs
•Collaborative with proven success in team environments

Experience:Consumer electronicsRetailCustomer service

Education:Bachelor's

Skills:CommunicationTeamworkProblem-solvingInterpersonal skillsMicrosoft Office

Languages:English

Tech Stack:Microsoft OfficeWordOutlookExcel

Company Brief

Dyson

Designs and manufactures innovative home appliances including vacuum cleaners, air purifiers, hand dryers, hair care products, and heaters using advanced engineering and proprietary technologies focused on performance and design.

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Malmesbury, United Kingdom

Founded: 1991

Website LinkedIn

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Dyson

1 month ago

Sales and Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Diagnose, troubleshoot and repair Dyson products in person at the service center.
•Promote cross-selling opportunities and services to customers by communicating information on other Dyson products.
•Provide excellent customer service to ensure a positive in-store experience.
•Input customer sales information into Dyson systems to properly process orders.
•Submit daily/weekly reports of products and customers serviced and other reporting as necessary

Pay and Benefits

Perks:Health InsuranceVisionDental401kLife InsuranceDisability

Key Requirements

•High School Diploma or equivalent
•Experience in a customer service and sales related position
•Experience using and learning about consumer electronics, especially Dyson products
•Aptitude for acquiring skills in technical repairs
•Collaborative with proven success in team environments

Experience:Consumer electronicsRetailCustomer service

Education:Bachelor's

Skills:CommunicationTeamworkProblem-solvingInterpersonal skillsMicrosoft Office

Languages:English

Tech Stack:Microsoft OfficeWordOutlookExcel

Company Brief

Dyson

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Malmesbury, United Kingdom

Founded: 1991

Website LinkedIn