Senior Customer Development Representative

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Sales attitude","Outgoing communication"]

Proactively manage a complex portfolio of clients and become a trusted advisor, leading strategic client conversations and delivering creative, flexible customer solutions based on portfolio needs. After closing sales, ensure customer relationships are properly handed over to relationship managers. Provide exceptional service by resolving enquiries and complaints, contribute to team improvement efforts, and maintain fair outcomes and orderly, transparent market operations.

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FursaFursa
HSBC
HSBC
2 days ago

Senior Customer Development Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Proactively manage a complex portfolio of clients and become a trusted advisor, leading strategic client conversations and delivering creative, flexible customer solutions based on portfolio needs. After closing sales, ensure customer relationships are properly handed over to relationship managers. Provide exceptional service by resolving enquiries and complaints, contribute to team improvement efforts, and maintain fair outcomes and orderly, transparent market operations.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues through understanding business requirements.
  • •Deliver creative, flexible customer solutions at the portfolio level.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent service by accurately and effectively resolving enquiries and complaints to customer satisfaction.
  • •Participate in team building and share ideas to contribute suggestions for work improvement.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •A well-developed service and sales attitude with the ability to work under pressure.
  • •Be presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetSales attitudeOutgoing communication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn