Fresha

3 weeks ago

Sales Account Manager (Sydney)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own a portfolio of SMB partners and drive month-on-month expansion through upsell, cross-sell, and increased product adoption. You’ll run quota-carrying, commission-earning account reviews, proactively engage partners via outbound cadence, and translate account performance and platform usage data into targeted growth plans. The role focuses on consultative conversations, objection handling, churn risk mitigation, and close collaboration with Sales and Onboarding teams.

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Own monthly/quarterly expansion quota and drive consistent growth in account spend across an SMB partner portfolio.
•Identify, qualify, and execute upsell and cross-sell opportunities to increase product adoption and monetised revenue.
•Proactively engage partners using an outbound cadence (calls, video, face-to-face) to create commercial opportunities.
•Analyse account performance and platform usage data to spot growth signals, prioritise accounts, and build targeted action plans.
•Retain partners by increasing value realised and addressing early churn risk through adoption, education, and commercial problem-solving.

Key Requirements

•1 to 2 years of experience in outbound business development and/or quota-carrying account management or sales.
•Ability to hit targets and stay motivated by revenue goals and commission outcomes.
•Confidence running commercial conversations, including pricing, value articulation, negotiation, and objection handling.
•Strong organisation skills to manage a high-volume portfolio with a consistent cadence.
•Proactive, self-starter mindset with excellent communication and listening skills.

Experience:1-2 years

Skills:CommunicationListening skillsOrganisationProactive mindsetProblem-solving

Tech Stack:InstagramFacebookGoogle

Company Brief

Fresha

Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn

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Fresha

3 weeks ago

Sales Account Manager (Sydney)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Own monthly/quarterly expansion quota and drive consistent growth in account spend across an SMB partner portfolio.
•Identify, qualify, and execute upsell and cross-sell opportunities to increase product adoption and monetised revenue.
•Proactively engage partners using an outbound cadence (calls, video, face-to-face) to create commercial opportunities.
•Analyse account performance and platform usage data to spot growth signals, prioritise accounts, and build targeted action plans.
•Retain partners by increasing value realised and addressing early churn risk through adoption, education, and commercial problem-solving.

Key Requirements

•1 to 2 years of experience in outbound business development and/or quota-carrying account management or sales.
•Ability to hit targets and stay motivated by revenue goals and commission outcomes.
•Confidence running commercial conversations, including pricing, value articulation, negotiation, and objection handling.
•Strong organisation skills to manage a high-volume portfolio with a consistent cadence.
•Proactive, self-starter mindset with excellent communication and listening skills.

Experience:1-2 years

Skills:CommunicationListening skillsOrganisationProactive mindsetProblem-solving

Tech Stack:InstagramFacebookGoogle

Company Brief

Fresha

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn