VP, Product Management, Services

Fiserv
Sunnyvale
Workplace: OnsiteFull timeUSD 220,000 - 330,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Cross-functional collaboration","Product strategy","Customer focus","Commercial planning"]

Own the Services product vision, strategy, and roadmap for service-based businesses, defining and driving a differentiated platform spanning appointment scheduling, mobile POS, payments, subscriptions, invoicing, workforce tools, and AI-powered automation. Lead end-to-end product management from concept to commercialization, partner cross-functionally across Engineering, Design, Sales, Marketing, Operations, Risk, and Customer Success, and deliver commerce solutions that drive merchant retention, revenue expansion, and growth.

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FursaFursa
Fiserv
Fiserv
1 month ago

VP, Product Management, Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the Services product vision, strategy, and roadmap for service-based businesses, defining and driving a differentiated platform spanning appointment scheduling, mobile POS, payments, subscriptions, invoicing, workforce tools, and AI-powered automation. Lead end-to-end product management from concept to commercialization, partner cross-functionally across Engineering, Design, Sales, Marketing, Operations, Risk, and Customer Success, and deliver commerce solutions that drive merchant retention, revenue expansion, and growth.
Location: Sunnyvale
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Define and execute the long-term product vision, strategy, and roadmap for the Services vertical.
  • •Own the Services platform and end-to-end product portfolio, including scheduling, mobile POS, payments, invoicing, CRM, subscriptions, and workforce management.
  • •Lead end-to-end product management from concept through commercialization, partnering with Engineering to build scalable, cloud-native solutions.
  • •Use AI to automate scheduling, customer communications, staffing, and operational workflows to improve customer experience.
  • •Drive commercial leadership by managing product financial performance, partnering on pricing/packaging, and supporting merchant adoption and revenue expansion.

Pay and Benefits

Salary: USD 220,000 - 330,000 annually
Equity and Bonus:Equity

Key Requirements

  • •12+ years in product management.
  • •Experience with SaaS platforms serving SMBs or enterprise customers.
  • •Strong understanding of payments, software, commerce, and subscription businesses.
  • •Proven experience delivering customer-centric digital products.
  • •Experience in appointment-based software or field service platforms, or in healthcare technology, hospitality, or business management software.
Experience:FintechPaymentsSaaSCommerceField service
Skills:LeadershipCross-functional collaborationProduct strategyCustomer focusCommercial planning
Tech Stack:SaaSCloud-nativeAI-powered automationPoint-of-saleEmbedded financial services

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn