Manager, Agriculture & Equine Specialty Team

Aon
Toronto
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Coaching","Interpersonal skills","Organizational skills","Sound judgment"]

Lead day-to-day operations for the Agriculture & Equine Specialty client care team, coordinating workflow and service delivery while maintaining high quality and consistency. Coach and mentor team members, support escalations and complex client situations, and guide technical and process questions. Drive continuous improvement by identifying opportunities to enhance efficiency and the client experience, and help implement new workflows and initiatives as the team evolves.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aon
Aon
2 days ago

Manager, Agriculture & Equine Specialty Team

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead day-to-day operations for the Agriculture & Equine Specialty client care team, coordinating workflow and service delivery while maintaining high quality and consistency. Coach and mentor team members, support escalations and complex client situations, and guide technical and process questions. Drive continuous improvement by identifying opportunities to enhance efficiency and the client experience, and help implement new workflows and initiatives as the team evolves.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support day-to-day team operations, workflow coordination, and service delivery.
  • •Provide guidance to team members on processes, systems, client service standards, and technical questions.
  • •Coach and mentor team members to encourage skill development, confidence, and career growth.
  • •Support escalations and complex service situations, escalating decisions appropriately when needed.
  • •Monitor workflow quality and service consistency, and identify/process improvements to enhance efficiency and the client experience.

Pay and Benefits

Perks:Annual BonusRetirementHealth InsuranceLearning Budget

Key Requirements

  • •Insurance Licensing is required.
  • •Typically 5 years of experience in the property and casualty insurance industry.
  • •Agriculture, equine, farm, or rural insurance experience is a strong asset.
  • •Client Manager experience is an asset.
  • •Strong communication, coaching, organizational skills, and the ability to escalate decisions appropriately; solid working knowledge of EPIC and ARS.
Experience:Property and casualty insuranceInsuranceAgricultureEquineClient services
Skills:CommunicationCoachingInterpersonal skillsOrganizational skillsSound judgment
Tech Stack:EPICARS

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor