Beauty Advisor (Client Experience & Operations Opportunities) - Brent Cross, London (London, GB)

Sephora
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer-obsessed","Interpersonal skills","Organizational skills","Attention to detail","Multitasking"]

Deliver a world-class in-store beauty experience by educating customers on makeup, skincare, and fragrance, providing confident product guidance, and staying current on trends and new launches. Drive sales through proactive customer connections, upselling, and promoting Sephora services and the loyalty programme. Support day-to-day store operations including processing transactions, handling deliveries and stock, maintaining inventory accuracy, and assisting with visual merchandising and store openings.

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Sephora
Sephora
1 month ago

Beauty Advisor (Client Experience & Operations Opportunities) - Brent Cross, London (London, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver a world-class in-store beauty experience by educating customers on makeup, skincare, and fragrance, providing confident product guidance, and staying current on trends and new launches. Drive sales through proactive customer connections, upselling, and promoting Sephora services and the loyalty programme. Support day-to-day store operations including processing transactions, handling deliveries and stock, maintaining inventory accuracy, and assisting with visual merchandising and store openings.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
  • •Provide expert, accurate product guidance across makeup, skincare, and fragrance.
  • •Drive sales by connecting with customers, upselling, and promoting Sephora services and the loyalty programme.
  • •Process transactions accurately and maintain a tidy, well-organised cash area.
  • •Support store operations by receiving and organising deliveries, maintaining accurate inventory, replenishing stock, and supporting visual merchandising updates.

Pay and Benefits

Perks:Learning BudgetMeal AllowanceEmployee DiscountPaid LeaveHoliday AllowanceCommissionWellness Stipend

Key Requirements

  • •Experience in retail, customer service, or store operations (cash and stock).
  • •Strong passion for makeup, skincare, and fragrance, with product knowledge and application technique experience beneficial.
  • •Warm interpersonal skills with the ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.
Experience:RetailCustomer serviceStore operations
Skills:Customer-obsessedInterpersonal skillsOrganizational skillsAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn