Product Manager, API Platform

Glean
Mountain View, San Francisco
Workplace: HybridFull timeUSD 175,000 - 195,000 annuallyFunction: Product ManagementExperience: 5+ yearsSkills: ["Technical product thinking","Product taste","Spec writing","Collaboration","Developer empathy"]

Own the design and evolution of public APIs and SDKs, including versioning, deprecation, and backwards-compatibility promises. Define the developer experience end to end—from auth and onboarding to error handling, rate limiting, webhooks, and edge cases. Build sample apps, run integrations, and translate insights from support and forums into platform improvements. Set success metrics for time-to-first-call and integration reliability while collaborating with engineering to protect the API contract.

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Glean
Glean
1 day ago

Product Manager, API Platform

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Last checked: 21 hours agoStatus: Live

Job Summary

Own the design and evolution of public APIs and SDKs, including versioning, deprecation, and backwards-compatibility promises. Define the developer experience end to end—from auth and onboarding to error handling, rate limiting, webhooks, and edge cases. Build sample apps, run integrations, and translate insights from support and forums into platform improvements. Set success metrics for time-to-first-call and integration reliability while collaborating with engineering to protect the API contract.
Location: Mountain View, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead the design and evolution of Glean’s public APIs and SDKs, including versioning, deprecation, and backwards-compatibility.
  • •Define developer experience end-to-end (auth, onboarding, first call, error handling, rate limiting, webhooks, and edge cases).
  • •Write code to build sample apps and run integrations, identifying issues before customers do.
  • •Review and improve developer documentation by finding inaccuracies and gaps through hands-on understanding.
  • •Establish and track developer-facing success metrics (time-to-first-call, integration success rate, API error rates) and defend the API contract with engineering.

Pay and Benefits

Salary: USD 175,000 - 195,000 annually
Equity and Bonus:Equity
Perks:Medical CoverageVisionDental401kHome Office

Key Requirements

  • •5+ years of product management experience, ideally in platform, developer experience, API/SDK, or partnership-driven products.
  • •Deep technical comfort working through API contracts, request payloads, logs, telemetry, and engineering tradeoffs.
  • •Experience building or leading robust, scalable APIs and SDKs that external developers can easily adopt.
  • •Strong product taste for developer-facing interfaces, abstractions, consistent resource design, and machine-readable errors.
  • •Direct experience working with customer and partner developers and turning their needs into improved platform products.
Experience:5+ yearsB2BPlatform productsDeveloper experienceAPI/SDKEnterprise integrationsPartnership-driven products
Skills:Technical product thinkingProduct tasteSpec writingCollaborationDeveloper empathy
Languages:English
Tech Stack:APIsSDKsMCPLLMsWebhooksRate limitingTelemetryGitHubMicrosoft TeamsZoomServiceNowZendeskAuth

Company Brief

Glean
Provides an enterprise search and knowledge discovery platform that helps organizations find information across apps, drives, and internal tools, improving employee productivity and onboarding through AI-powered search and relevance ranking.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn