Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 81,000 - 111,000 annuallyFunction: SalesEducation: high_schoolSkills: ["Leadership","Coaching","Customer focus","Communication","Operational integrity"]

Lead a high-volume Citizens branch to exceed customer expectations, drive sales growth, and deliver exceptional colleague and customer experiences. Inspire and coach your team to achieve individual and branch-wide performance and sales goals, while ensuring operational integrity in day-to-day execution. Own branch execution and outcomes using financial acumen and strategic insights, and serve as a visible brand ambassador connecting with the local community to deepen and grow customer relationships.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead a high-volume Citizens branch to exceed customer expectations, drive sales growth, and deliver exceptional colleague and customer experiences. Inspire and coach your team to achieve individual and branch-wide performance and sales goals, while ensuring operational integrity in day-to-day execution. Own branch execution and outcomes using financial acumen and strategic insights, and serve as a visible brand ambassador connecting with the local community to deepen and grow customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance to exceed customer expectations and deliver exceptional colleague and customer experience.
  • •Drive branch sales growth and ensure achievement of individual and collective performance and sales goals.
  • •Coach and develop team members through coaching plans and continuous learning to meet evolving business needs.
  • •Direct colleague and sales activities as the execution and outcomes owner to meet and exceed key targets.
  • •Connect with the local community as a brand ambassador to acquire new customers and deepen existing relationships.

Pay and Benefits

Salary: USD 81,000 - 111,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsPaid LeaveLearning BudgetWellness StipendFlexible Work

Key Requirements

  • •High school diploma or equivalent required.
  • •Leadership experience coaching and developing colleagues to drive sales excellence and world-class customer service in a high-volume branch environment.
  • •4 years of sales management experience in Retail or Branch Banking.
  • •Proven record managing objectives to meet sales goals, deadlines, and branch goals in a profit and loss environment.
  • •Meet and comply with SAFE Act requirements, including successful completion of required background checks and obtaining a unique identifier from the NMLS.
Experience:Retail bankingBranch banking
Education:High School
Skills:LeadershipCoachingCustomer focusCommunicationOperational integrity
Licenses:NMLS
Languages:US
Tech Stack:Mobile and online banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website