Client Relationship Consultant 1-4 (Banker) Knoxville TN and surrounding

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Communication","Relationship-building","Proactive outreach"]

Build trusted relationships with retail customers through proactive outreach, follow-up, and multi-channel engagement (in-person, by appointment, and virtually). Assess customer needs, process account information, and educate clients on deposit and loan products, including digital and self-service options. Provide an optimal client experience with basic transactions, open new consumer and business accounts, complete service requests, and submit credit applications in collaboration with branch teams.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Client Relationship Consultant 1-4 (Banker) Knoxville TN and surrounding

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Build trusted relationships with retail customers through proactive outreach, follow-up, and multi-channel engagement (in-person, by appointment, and virtually). Assess customer needs, process account information, and educate clients on deposit and loan products, including digital and self-service options. Provide an optimal client experience with basic transactions, open new consumer and business accounts, complete service requests, and submit credit applications in collaboration with branch teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships via proactive outreach and follow-up, asking questions to understand financial needs and channel preferences.
  • •Assess banking needs and recommend solutions based on customers’ goals, maintaining knowledge of consumer and business banking products.
  • •Provide an optimal client experience by greeting clients and processing basic transactions and service requests.
  • •Open new consumer and business accounts and submit credit applications.
  • •Educate clients on emerging and self-service digital products, using available resources and technologies to improve accuracy and operational excellence.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVision401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma (or equivalent).
  • •Typically 3-4 years of job-related retail banking experience, or a combination of experience and training.
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank/branch policies, procedures, and support systems.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsCommunicationRelationship-buildingProactive outreach
Licenses:NMLS registration
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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