Sales Associate II

Tapestry
Canada
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized Coach shopping experience while representing the brand on the sales floor. Build lasting client relationships through styling, product expertise, and tailored recommendations, driving cross-sell and upsell to meet individual and store KPIs. Use mobile POS and clienteling tools to capture data and support omni-channel selling. Complete daily operational duties including cash wrap, inventory processing, replenishment, and merchandising, while maintaining service and asset protection standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized Coach shopping experience while representing the brand on the sales floor. Build lasting client relationships through styling, product expertise, and tailored recommendations, driving cross-sell and upsell to meet individual and store KPIs. Use mobile POS and clienteling tools to capture data and support omni-channel selling. Complete daily operational duties including cash wrap, inventory processing, replenishment, and merchandising, while maintaining service and asset protection standards.
Location: Canada
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling and fashion advice, meeting personal and store sales goals.
  • •Drive sales via cross-selling, upselling, and tailored recommendations using clienteling and social selling tools.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Process transactions (purchases, returns, exchanges, online pickups) and support inventory cycles by receiving shipments and managing product movement.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment and maintain high energy on the floor.
  • •Luxury retail background and social media savvy (preferred), including clienteling and data acquisition skills.
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopClientelingSocial sellingShort-form videoSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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